Terms of service

Overview

These Terms of Service govern access to and use of antiquesandchic.shop and purchases made through our online store.

Throughout these Terms, the expressions “we,” “us” and “our” refer to antiquesandchic.shop.

By accessing our website or purchasing a product through antiquesandchic.shop, you agree to these Terms to the extent permitted by applicable law.

Nothing in these Terms excludes, restricts or modifies rights or remedies that cannot legally be excluded, including applicable rights under Australian Consumer Law.

1. Online Store

antiquesandchic.shop provides an ecommerce platform through which customers may browse products and submit orders electronically.

Our store is powered by Shopify.

Products, prices and availability may change periodically.

We do not guarantee that every product displayed will remain available indefinitely.

2. Eligibility

By placing an order, customers represent that they are legally capable of entering into the transaction or have any consent required under applicable law.

Customers must provide accurate and current information when completing checkout.

3. Product Information

We make reasonable efforts to provide accurate product information.

However, minor differences in colour or appearance may arise due to:

• Device displays;
• Lighting;
• Photography;
• Materials;
• Production methods; and
• Reasonable manufacturing variations.

Nothing in this provision permits us to provide products that materially fail to comply with their description or applicable consumer guarantees.

4. Prices

Prices displayed on antiquesandchic.shop are the applicable website prices at the time shown, subject to correction of obvious errors where permitted by law.

Prices may be changed at any time before an order is accepted.

Any applicable amount payable through our checkout will be displayed before customers submit an order.

Standard shipping is free on all orders.

5. Orders

Submitting an order constitutes an offer to purchase the selected products.

We may accept, decline or cancel an order where reasonably necessary, including where:

• A product is unavailable;
• Payment cannot be authorised;
• Fraud is suspected;
• Incorrect information has been provided;
• A technical error affects the order;
• An obvious pricing error exists; or
• The order would violate applicable law.

Where payment has been received for goods we do not supply, an appropriate refund will be arranged.

Australian law prohibits businesses from accepting payment when they know they will not be able to supply the relevant product or service.

6. Payment

Customers must use an available payment method displayed at checkout.

By submitting payment information, customers represent that they are authorised to use the selected payment method.

Payments may be processed by third-party payment providers.

We may carry out or rely on reasonable fraud-prevention and payment-verification procedures.

7. Shipping and Delivery

All orders receive free standard shipping.

Our estimated delivery timeframe is 15–20 calendar days unless a different timeframe is clearly stated.

Delivery estimates may be affected by circumstances including:

• Carrier disruption;
• Severe weather;
• Public holidays;
• Customs processing;
• Transportation interruptions;
• Incorrect customer addresses;
• Remote delivery destinations; and
• Other circumstances outside reasonable control.

If a substantial delivery problem occurs, customers should contact:

info@antiquesandchic.shop

8. Customer Delivery Information

Customers are responsible for providing an accurate and complete delivery address.

If a customer discovers an address error, they should contact us as soon as possible.

We cannot guarantee that an address can be changed after fulfilment or dispatch has commenced.

Additional costs reasonably caused solely by incorrect customer-provided delivery information may be the customer's responsibility where permitted by law.

9. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy, which forms part of these Terms.

Our voluntary return conditions operate in addition to mandatory Australian Consumer Law rights.

Nothing in a stated return period removes consumer-guarantee rights that may continue beyond that period.

Australian consumer guarantees cannot be excluded or replaced by a store warranty or refund policy.

10. Consumer Guarantees

Products supplied to Australian consumers are subject to applicable statutory consumer guarantees.

Where goods fail to meet those guarantees, remedies may include repair, replacement, refund or other remedies depending on the nature and seriousness of the failure.

A major product failure may entitle the consumer to choose between refund and replacement.

Nothing in these Terms is intended to exclude those rights.

11. Website Accuracy

We seek to keep website information reasonably accurate.

Occasionally information may contain:

• Typographical errors;
• Technical errors;
• Pricing errors;
• Product-description errors; or
• Availability errors.

Where an error is identified, we may correct it and take reasonable action regarding affected orders, subject to applicable law.

12. Acceptable Use

Customers and visitors must not use antiquesandchic.shop:

• For unlawful purposes;
• To commit fraud;
• To transmit malicious software;
• To interfere with website security;
• To access systems without authorisation;
• To impersonate another person;
• To provide knowingly false transaction information; or
• To violate the rights of others.

We may restrict access where reasonably necessary to protect the website, customers or our legitimate business interests.

13. Intellectual Property

Unless otherwise stated or owned by third parties, website content including text, layout, graphics, branding and original website materials is protected by applicable intellectual-property law.

Use of our website does not transfer ownership of intellectual-property rights to customers.

Website content may not be reproduced or commercially exploited without lawful permission.

14. Third-Party Services

Our website may use or link to services operated by third parties.

These may include:

• Shopify;
• Payment processors;
• Shipping companies;
• Analytics providers;
• Social-media services; and
• Other technology providers.

Third-party services may be subject to their own terms and privacy policies.

We are not responsible for independent third-party services beyond responsibilities that applicable law places on us.

15. Third-Party Links

Our website may occasionally contain links to external websites.

A link does not necessarily constitute endorsement.

Customers should review the terms and privacy practices of third-party websites before providing personal information or completing transactions through them.

16. Prohibited Conduct

Users must not attempt to:

• Circumvent website security;
• Collect other users' personal information without authorisation;
• Introduce viruses or malicious code;
• Conduct automated attacks;
• Interfere with checkout systems;
• Commit payment fraud; or
• Abuse return or refund procedures.

17. Limitation of Liability

To the maximum extent permitted by law, antiquesandchic.shop will not be liable for losses that applicable law lawfully permits us to exclude.

Nothing in these Terms limits liability or remedies where such limitation is prohibited by law.

In particular, nothing in these Terms excludes Australian Consumer Law consumer guarantees or mandatory remedies.

18. Indemnity

To the extent permitted by law, users may be responsible for reasonably foreseeable losses caused by their unlawful misuse of the website or deliberate violation of these Terms.

This section does not apply where doing so would unlawfully restrict consumer rights.

19. Privacy

Personal information is handled in accordance with our Privacy Policy and applicable privacy law.

20. Changes to These Terms

We may update these Terms from time to time.

Changes may be made to reflect:

• Legal requirements;
• Business practices;
• Website functionality;
• Security requirements; or
• Operational changes.

The current version will be displayed on antiquesandchic.shop.

Changes will not retrospectively remove rights that have already accrued under applicable law.

21. Severability

If a provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to operate to the extent legally possible.

22. Governing Law

These Terms are intended to operate consistently with applicable Australian law where antiquesandchic.shop supplies products to Australian consumers.

Nothing in this section removes any mandatory jurisdictional right or statutory protection available to a consumer.

23. Contact

Questions regarding these Terms may be sent to:

antiquesandchic.shop
Email: info@antiquesandchic.shop